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Service Description

Shanghai Cezhen regards the "customer's every little thing, is a major event of Cezhen" as a service concept, adhere to the implementation of "pre-sale, in-sale, after-sales" three-stage full service. Pre-sales service strictly controls the whole process from market research, product design, parts procurement, product production and assembly to product delivery. All products are subject to strict inspection before mass production; The in-sale service provides a full range of technical consultation and design services before the user purchases the sensor products of Shanghai Cezhen; after purchasing the products, we provide professional installation and debugging services to guide users to use the products normally. Great after-sales service: any condition affecting the use of the product during the warranty period will be repaired free of charge with NO EXCUSE. We guarantee unconditional technical support for life.

We always believe that only high-quality products combined with reasonable prices and professional and high-quality services can truly make all of  customer satisfaction.


Service Features

Instant reply: professional business team is available 24 hours online to serve you

Product warranty period: up to 18 months

Minimum order quantity: 1 sample quantity, convenient for you to test product

Fast delivery strategy: sufficient inventory. It will take 3-5 working days after receiving your advance payment if items are in stock. 

Customized service: according to your requirements, different application, different parameters, product customization is available;

Great after-sales service: any condition affecting the use of the product during the warranty period will be repaired free of charge with NO EXCUSE. We guarantee unconditional technical support for life.